Felixspin is a relatively new online casino that has been making waves in the industry since its launch in 2020. The website boasts an impressive collection of games from top-notch software providers, promising players an immersive experience. But how does it fare in terms of user-friendliness, bonus offers, and overall performance? In Felixspin casino online this exhaustive review, we’ll delve into every aspect of Felixspin to help you decide if this is the perfect platform for your gaming needs.
Brand Overview
Felixspin was founded by a group of seasoned industry professionals with years of experience under their belts. The company’s headquarters are located in Malta, and they operate under a license issued by the reputable MGA (Malta Gaming Authority). Felixspin’s mission statement revolves around providing players with an unparalleled gaming experience characterized by fair play, transparency, and exceptional service.
Registration Process
Signing up on Felixspin is surprisingly effortless. The process begins with a straightforward registration form that asks for basic information such as name, email address, phone number, date of birth, and currency preference. Once you’ve filled out the form, verify your account via the activation link sent to your registered email address.
After activating your account, you’ll be prompted to log in and complete the Know Your Customer (KYC) verification process by submitting identification documents such as a passport, ID card, or driving license. The KYC procedure is mandatory for all players who intend to make withdrawals, ensuring that Felixspin adheres to industry standards of responsible gaming.
Account Features
Once your account is verified, you’ll gain access to the following features:
- Wallet Management : Manage your deposit and withdrawal history by accessing the transaction log.
- Bonus Balance : Keep track of your bonus balances separately from your main balance.
- Game History : Access a comprehensive record of all games played, including session details.
- Banking Details : Update or change your payment methods under ‘Account Settings’.
- Responsible Gaming Tools : Activate reality checks, set deposit limits, and self-exclude at any time.
Bonuses
Felixspin offers an array of mouth-watering promotions to newcomers and regular players alike. The welcome bonus package is comprised of a 100% match on the first deposit up to €200 plus an additional 50 free spins for Book of Dead. Subsequent deposits are rewarded with further matches:
- 1st Deposit : 100% match up to €200 + 50 FS
- 2nd Deposit : 75% match up to €150
- 3rd Deposit : 125% match up to €300
Bonus codes must be applied at the time of deposit; failure to do so will result in ineligible bonus allocation. Also note that slot games contribute a full 100% towards wagering requirements, while table and card games contribute between 10-50%. The maximum permitted bet when playing with bonus funds is €5 or its currency equivalent.
Payments & Withdrawals
Felixspin supports multiple payment options to cater to international players:
- Deposit Methods : Credit cards (Visa/Mastercard), e-wallets (Neteller, Skrill), and bank transfers.
- Withdrawal Methods : Most withdrawal requests are processed within 24-48 hours; e-wallet withdrawals take longer due to processing times outside Felixspin’s control.
There is no maximum deposit/withdrawal limit, though transaction fees apply for certain payment methods. We found the site to be secure regarding sensitive information handling and data encryption standards adhering to SSL/TLS protocols.
Game Categories
The vast library of over 2,000 games at Felixspin can be organized into several genres:
- Slot Machines : Overwhelming selection with numerous subcategories (e.g., progressive jackpot slots).
- Table Games : Classic versions of baccarat, blackjack, roulette, and poker.
- Live Dealers : Authentic live experiences facilitated by professional croupiers.
The prominent game providers powering the library are Pragmatic Play, NetEnt, Microgaming, Evolution Gaming, and Yggdrasil. This array ensures there’s something for every kind of gamer on Felixspin.
Software Providers
Several software suppliers contribute to the diversity of games available:
- Pragmatic Play : Their slot collection is a staple within Felixspin, showcasing innovative titles like The Great Rhino Megaways.
- NetEnt : An array of branded slots and unique features like the NetEnt Wheel can be found in their portfolio.
- Microgaming : Classic video slots with captivating themes accompany modern 3D releases.
Mobile Version
Felixspin’s website is optimized for mobile devices, ensuring an enjoyable experience across iOS, Android, or Windows phone systems. Simply navigate to www.felixspin.com on your mobile browser and enjoy playing from anywhere, whenever you please.
Security & License
As previously mentioned, Felixspin operates under a Malta Gaming Authority license (Number MGA/B2C/432/2016), guaranteeing adherence to EU legislation. All sensitive information is securely encrypted via industry-standard TLS 1.2 protocols with SHA-256 keys and protected by additional security measures including two-factor authentication.
Customer Support
Reach out for help anytime via:
- Live Chat : Accessible on desktop/laptop; agents available from Monday-Friday, 08:00 to 20:00 CET.
- Email Contact Form : Submit questions or concerns through the support area and receive a response within a few hours.
- FAQ Section : A dedicated section answering basic queries regarding bonuses, gameplay, and account management.
Customer service is generally responsive though may take longer for particularly complex inquiries due to the relatively smaller team size compared to established casinos.