What & Why ISO 9001:2015 ..
To Quote Quality Management principles from International Organization for Standardization, Geneva Switzerland.,
ISO 9001 is the world’s most recognized Quality Management System (QMS) standard.
It aims to help organizations meet the needs of their customers and other stakeholders more effectively. This is achieved by building a framework to ensure consistent quality in providing goods and/or services.
The standard is based on seven quality management principles, including having a strong customer focus, the involvement of top management, and a drive for continual improvement.
The seven quality management principles are:
1 – Customer focus
2 – Leadership
3 – Engagement of people
4 – Process approach
5 – Improvement
6 – Evidence-based decision making
7 – Relationship management
The principles are not ordered by priority. The relative importance of each principle varies from organization to organization
and may change over time. In pursuance it will curious to know how ISO standards going to support our ADITYAA ENERGY decision making process .
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